Shipping Information

Dec 2nd - We're still working on repairs from the hurricane, but we're able to operate while they continue.
Shipping and emails are currently only happening twice a week.
Canadian shipping will open back up once the strike ends.

 -Orders typically ship next day (Monday-Friday) via USPS, but may take several days to process during periods of high volume.

-International orders only ship a few times a month and are subject to additional shipping costs for oversized orders.

Domestic Flat Rate:    $5.98
Canadian Base Rate:  $18.98 ($50 Minimum Purchase)
European/International customers:  Visit gworks.bigcartel.com/ to find out when the next pre-order will open.
Japanese customers:  Visit https://moon-base.jp

 

You are responsible for double checking your address is correct!
-Any orders returned due to customers improperly filling out their own address will be held until the customer pays to resend the package. Any refund requests for this reason will exclude the shipping costs and result in lifetime bans.
-Payment charge-backs for any reason will also result in lifetime bans.

 

All sales are final, and no returns will be accepted for any reason.

All orders placed from outside the US, orders with payment/shipping addresses not matching, or having an error in your address for any reason, will automatically trigger fraud protection measures and have a hold placed on the order until payment clears and/or the order is deemed safe to fill.